in Saint-MaloOur equipment & services
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in Saint-Malo

Our equipment & services

The reception staff is trained to welcome any person with a disability, regardless of the disability; several stay advisors have undergone specific Tourism & Handicap training.

  • Outdoor tactile terminal adapted 24 hours a day : the tourist offer of the city is presented there by theme,
  • Booklets on accessibility in Saint-Malo updated regularly, The booklets associate a pictogram to each disability for better understanding,
  • Itineraries adapted to discover the city,
  • The mobile application ‘all public’ Saint-Malo Tour offers to visit St Malo in complete freedom the vast territory of the Office of Tourism Intercommunity ‘Destination Saint-Malo Bay of Mont-Saint-Michel).
Auditif WebAuditif Web
©Auditif Web

    Hearing impairment

    • Reception staff are trained to adapt to each request: each station is equipped with tablets; each counselor can also indicate information in writing.
    • Hearing aid system with magnetic loop (and amplifier offered at the reception desk)
    • “Saint-Malo Accessible” booklet updated regularly: it lists the adapted offer and precisely lists all places and activities according to disability

    Mental WebMental Web
    ©Mental Web

      Mental disability

      • The reception staff adapts to each request by adapting the language for better understanding
      • Large reception hall allowing easy circulation; documents are classified by theme, identifiable by large pictograms
      • Visit booklet Easy To Read and Understand (F.A.L.C.) to discover Saint-Malo,
      • “Saint-Malo Accessible” booklet updated regularly: it lists the adapted offer and precisely lists all the places and activities according to the disability
      Moteur WebMoteur Web
      ©Moteur Web

        Motor disability

        • Easy and level interior walkway
        • 2 adapted sanitary facilities, adjoining the Tourist Office (outside and accessible 24 hours a day)
        • Lowered reception counter, equipped with a shelf
        • 1 wheelchair is available for rent
        • 5 adapted itineraries to discover the city,
        • “Saint-Malo Accessible” booklet updated regularly: it lists the adapted offer and lists with precision all the places and activities according to the disability.
        Visuel WebVisuel Web
        ©Visuel Web

          Visual disability

          • Large reception hall with interior and exterior pathways without obstacles,
          • Double entrance door equipped with vigilance strips,
          • Guide dogs accepted,
          • Livret “Saint-Malo Accessible” in large print updated regularly: it lists the adapted offer and lists with precision all the places and activities according to the disability,
          • 10 booklets in Braille: circuit on the ramparts (on loan against deposit),
          • 10 booklets in large print: circuit on the ramparts (on loan against deposit),
          • 1 large map (A3 format) in relief, of the old city: in consultation on site only,
          • 1 magnifying glass is offered at the reception,
          • 1 conversation recorder,1 adapted itinerary, in large print to discover the old city.