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in Saint-MaloOur equipment & services

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in Saint-Malo

Our equipment & services

The reception staff is trained to welcome any person with a disability, regardless of the disability; several stay advisors have undergone specific Tourism & Handicap training.

Outdoor tactile terminal adapted 24 hours a day : the tourist offer of the city is presented there by theme,
Booklets on accessibility in Saint-Malo updated regularly, The booklets associate a pictogram to each disability for better understanding,
Itineraries adapted to discover the city,
The mobile application ‘all public’ Saint-Malo Tour offers to visit St Malo in complete freedom the vast territory of the Office of Tourism Intercommunity ‘Destination Saint-Malo Bay of Mont-Saint-Michel).

Auditif Web

Hearing impairment

Reception staff are trained to adapt to each request: each station is equipped with tablets; each counselor can also indicate information in writing.
Hearing aid system with magnetic loop (and amplifier offered at the reception desk)
“Saint-Malo Accessible” booklet updated regularly: it lists the adapted offer and precisely lists all places and activities according to disability

Mental Web

Mental disability

The reception staff adapts to each request by adapting the language for better understanding
Large reception hall allowing easy circulation; documents are classified by theme, identifiable by large pictograms
Visit booklet Easy To Read and Understand (F.A.L.C.) to discover Saint-Malo,
“Saint-Malo Accessible” booklet updated regularly: it lists the adapted offer and precisely lists all the places and activities according to the disability

Moteur Web

Motor disability

Easy and level interior walkway
2 adapted sanitary facilities, adjoining the Tourist Office (outside and accessible 24 hours a day)
Lowered reception counter, equipped with a shelf
1 wheelchair is available for rent
5 adapted itineraries to discover the city,
“Saint-Malo Accessible” booklet updated regularly: it lists the adapted offer and lists with precision all the places and activities according to the disability.

Visuel Web

Visual disability

Large reception hall with interior and exterior pathways without obstacles,
Double entrance door equipped with vigilance strips,
Guide dogs accepted,
Livret “Saint-Malo Accessible” in large print updated regularly: it lists the adapted offer and lists with precision all the places and activities according to the disability,
10 booklets in Braille: circuit on the ramparts (on loan against deposit),
10 booklets in large print: circuit on the ramparts (on loan against deposit),
1 large map (A3 format) in relief, of the old city: in consultation on site only,
1 magnifying glass is offered at the reception,
1 conversation recorder,1 adapted itinerary, in large print to discover the old city.

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